Privacy Policy
Effective Date: January 15, 2025
At sagacitynet, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our budget deviation analysis services.
We're based in Taiwan and comply with the Personal Data Protection Act (PDPA) of the Republic of China. If you have questions about how we handle your data, reach out anytime.
Information We Collect
Information You Provide Directly
When you sign up for sagacitynet or use our services, you share certain information with us. This includes:
- Your name, email address, and phone number when creating an account
- Company details and business information for budget analysis
- Financial data you upload for deviation analysis purposes
- Payment information processed through secure third-party providers
- Communications you send us through contact forms or support channels
Information Collected Automatically
Like most web services, we gather some data automatically when you visit our site. This helps us improve your experience and keep things running smoothly.
- Device information including browser type, operating system, and IP address
- Usage patterns such as pages visited, time spent, and features accessed
- Log data that helps us troubleshoot technical issues
- Cookies and similar tracking technologies (see our Cookie Policy for details)
Important: We never collect sensitive personal data such as health records, political affiliations, or religious beliefs. Our focus is strictly on business financial analysis.
How We Use Your Information
We use the information we collect to provide and improve our budget deviation analysis services. Here's what that looks like in practice:
| Purpose | Description |
|---|---|
| Service Delivery | Processing your financial data and generating deviation analysis reports |
| Account Management | Creating and maintaining your account, authentication, and security |
| Customer Support | Responding to inquiries, troubleshooting issues, and providing assistance |
| Service Improvement | Analyzing usage patterns to enhance features and user experience |
| Communication | Sending service updates, security alerts, and relevant business information |
| Legal Compliance | Meeting regulatory requirements and protecting our legal rights |
We won't use your data for purposes outside what's described here without getting your clear consent first.
Data Sharing and Disclosure
Your financial information stays confidential. We don't sell your data to third parties, but there are specific situations where we might share information:
Service Providers
We work with trusted companies that help us operate sagacitynet. These include cloud hosting providers, payment processors, and analytics services. All service providers sign agreements requiring them to protect your data and use it only for specified purposes.
Legal Requirements
Sometimes we're legally required to disclose information. This happens when we receive valid legal requests from Taiwan authorities or need to protect our rights and those of our users. We'll notify you when possible, unless prohibited by law.
Business Transfers
If sagacitynet is involved in a merger, acquisition, or sale of assets, your information might be transferred. We'll notify you before this happens and explain your options regarding your data.
We evaluate all third-party providers carefully and require them to maintain security standards that match our own. Your trust matters to us.
Your Rights Under Taiwan Law
Taiwan's Personal Data Protection Act gives you specific rights regarding your personal information. Here's what you can do:
- Access: Request a copy of the personal data we hold about you
- Correction: Ask us to correct inaccurate or incomplete information
- Deletion: Request that we delete your personal data (subject to legal retention requirements)
- Processing Restriction: Limit how we use your information in certain circumstances
- Data Portability: Receive your data in a structured, commonly used format
- Objection: Object to certain types of data processing activities
- Withdrawal of Consent: Remove consent for processing where we relied on your agreement
To exercise any of these rights, contact us using the information at the bottom of this page. We'll respond within 15 days as required by Taiwan law.
Data Security Measures
Protecting your financial data is central to everything we do. We implement multiple layers of security:
- End-to-end encryption for data transmission using TLS 1.3 protocol
- AES-256 encryption for data at rest in our secure Taiwan-based servers
- Multi-factor authentication for account access
- Regular security audits and penetration testing
- Strict employee access controls with need-to-know basis only
- Automated backup systems with encrypted storage
- 24/7 monitoring for suspicious activity and potential threats
Despite our best efforts, no online service can guarantee absolute security. We recommend using strong, unique passwords and enabling all available security features on your account.
Data Retention and Deletion
How Long We Keep Your Data
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.
| Data Type | Retention Period |
|---|---|
| Account Information | Duration of account plus 3 years after closure |
| Financial Analysis Data | 7 years from last activity (Taiwan tax law requirement) |
| Communication Records | 3 years from last contact |
| Usage and Log Data | 18 months from collection date |
| Marketing Preferences | Until you withdraw consent or close account |
Account Deletion Process
When you request account deletion, here's what happens:
- We verify your identity to prevent unauthorized deletion requests
- Active subscriptions are canceled and final billing processed
- Your personal data is permanently deleted from active systems within 30 days
- Backup copies are removed during the next scheduled backup cycle (within 90 days)
- Some data may be retained in anonymized form for analytical purposes
Note that we may retain certain information if required by law or to resolve disputes and enforce our agreements.
International Data Transfers
Our primary servers are located in Taiwan, but we occasionally work with service providers in other countries. When we transfer data internationally, we ensure adequate protection through:
- Standard contractual clauses approved by relevant data protection authorities
- Verification that recipient countries provide adequate data protection
- Additional security measures such as encryption during transit
- Regular audits of international service providers' security practices
If you're accessing sagacitynet from outside Taiwan, your information will be transferred to our Taiwan servers. By using our services, you consent to this transfer.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on sagacitynet. These small files help us remember your preferences and understand how you use our service.
Types of Cookies We Use
- Essential Cookies: Required for basic site functionality and security
- Preference Cookies: Remember your settings and choices
- Analytics Cookies: Help us understand usage patterns and improve our service
- Performance Cookies: Monitor site performance and identify technical issues
You can control cookie settings through your browser preferences. Disabling certain cookies might limit some features of sagacitynet.
Children's Privacy
sagacitynet is designed for business use and not intended for individuals under 18 years old. We don't knowingly collect personal information from minors. If we discover we've inadvertently gathered data from someone under 18, we'll delete it promptly.
Parents or guardians who believe their child has provided us with personal information should contact us immediately using the details below.
Changes to This Privacy Policy
We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through:
- Email notification to your registered address
- Prominent notice on our website
- In-app notification when you next log in
The updated policy takes effect on the date specified at the top of the document. Continuing to use sagacitynet after changes become effective means you accept the updated terms.
We encourage you to review this privacy policy periodically. You can always find the current version on our website, and we maintain an archive of previous versions upon request.
Contact Us About Privacy
If you have questions about this privacy policy or how we handle your data, we're here to help. Reach us through any of these channels:
Email: help@sagacitynet.com
Phone: +886 4 2688 1155
Mail: sagacitynet
No. 165-5號, Hexiang Street
Beitun District, Taichung City
Taiwan 406
We aim to respond to all privacy inquiries within 5 business days. For urgent security concerns, please mark your communication as "URGENT - SECURITY" for priority handling.